# Survey email examples > Survey email examples that get answers: a one-question survey, a feedback request after onboarding and a reminder, with subject lines and a template. Canonical: https://www.cresca.xyz/examples/survey-email-examples A survey email asks customers for feedback and makes it easy to give. Here are three survey email examples: a one-question survey, a feedback request after onboarding and a reminder for people who did not answer. [See the examples](https://www.cresca.xyz/examples/survey-email-examples#examples) [Copy the template](https://www.cresca.xyz/examples/survey-email-examples#template) Definition ## What is a survey email? A survey email invites the reader to answer one or more questions about your product or service. The ones that get answers say how long the survey takes, explain what the answers will be used for, and put the first question in the email itself. Examples ## Three survey email examples to copy Each example was written by Cresca for a fictional product. Use the wording as a starting point and change the details to match yours. 1. From Acme Subject One question about Acme (10 seconds) Hi Ana, How likely are you to recommend Acme to another freelancer? 0 1 2 3 4 5 6 7 8 9 10 Click a number to answer. That is the whole survey. Example 1 ### One-question survey Why it works The question is in the email and answering takes one click. Each extra step before the first answer loses a share of respondents. 2. From Priya from Kettle Subject How was your first week with Kettle? Hi Sam, You've been using Kettle for a week. I'd like to know how it went. The survey has 4 questions and takes about 2 minutes. I read every answer, and the most common request each month goes on our roadmap. Share my feedback Example 2 ### Feedback after onboarding Why it works It is timed to a moment when the reader has something to say, states the length honestly, and explains what happens to the answers. 3. From Priya from Kettle Subject A reminder: 2 minutes of feedback on Kettle Hi Sam, Last week I asked for your thoughts on Kettle. The survey closes on Friday and we have not had your answers yet. It is 4 questions. If you'd rather not, no problem. This is the only reminder. Take the 2-minute survey Example 3 ### Survey reminder Why it works Many people mean to answer and forget. One reminder with a closing date catches them, and saying it is the only reminder keeps it polite. Subject lines ## Subject lines for a survey email - One question about \[Product\] (10 seconds) - How was your first week with \[Product\]? - Got 2 minutes? Tell us how we did - Help us decide what to build next - A reminder: the survey closes on Friday Checklist ## What to include in a survey email - **Say how long it takes.** Give the number of questions or minutes, and be accurate. - **Explain the purpose.** Tell the reader what you will do with the answers. - **Put the first question in the email.** One click to start is better than a link to a form. - **Send one reminder.** A few days later, to people who have not answered, with the closing date. - **Include an unsubscribe link.** A survey sent to a list is a marketing email and needs one. Template ## A survey email template Copy the text and replace each value in triple braces with your own. In Cresca the same names work as template variables. Subject: How was your first week with {{{PRODUCT\_NAME}}}? Hi {{{FIRST\_NAME}}}, You've been using {{{PRODUCT\_NAME}}} for a week. I'd like to know how it went. The survey has {{{QUESTION\_COUNT}}} questions and takes about {{{MINUTES}}} minutes: {{{SURVEY\_LINK}}} I read every answer. {{{SENDER\_NAME}}} ### How to send it with Cresca **Sent to a list.** Describe the email to [Cresca AI](https://www.cresca.xyz/cresca-ai) in plain words, edit the result, choose your contacts and send or schedule it as an [email campaign](https://www.cresca.xyz/email-campaigns) from your own domain. [Start free](https://app.cresca.xyz/signup) [See pricing](https://www.cresca.xyz/pricing) FAQ ## Questions about survey emails ### How do I write a survey email that gets responses? Keep it short, say exactly how long the survey takes, explain what the answers are for, and put the first question in the email so answering starts with one click. ### When should I send a survey reminder email? Three to seven days after the first email, only to people who have not answered, and before the survey closes. One reminder is enough. More examples ## More email examples - [Waitlist email examples](https://www.cresca.xyz/examples/waitlist-email-examples) - [Account verification email examples](https://www.cresca.xyz/examples/account-verification-email-examples) - [Welcome email examples](https://www.cresca.xyz/examples/welcome-email-examples) - [Email change notification examples](https://www.cresca.xyz/examples/email-change-notification-examples) - [Notification email examples](https://www.cresca.xyz/examples/notification-email-examples) - [Payment confirmation email examples](https://www.cresca.xyz/examples/payment-confirmation-email-examples) - [Product update email examples](https://www.cresca.xyz/examples/product-update-email-examples) - [Privacy policy update email examples](https://www.cresca.xyz/examples/privacy-policy-update-email-examples) Send your survey email from your own domain Cresca sends marketing campaigns and transactional email from one account. Free for the first 30 days, no credit card required. [Start free](https://app.cresca.xyz/signup) [All email examples](https://www.cresca.xyz/examples)