# Email change notification examples > Email change notification examples: confirm the new address, alert the old address and confirm the change is done, with subject lines and a template to copy. Canonical: https://www.cresca.xyz/examples/email-change-notification-examples An email change notification tells a user that the email address on their account is being changed. Here are three email change notification examples: one for the new address, one for the old address and one when the change is complete. [See the examples](https://www.cresca.xyz/examples/email-change-notification-examples#examples) [Copy the template](https://www.cresca.xyz/examples/email-change-notification-examples#template) Definition ## What is an email change notification? An email change notification is a security email sent when the address on an account changes. Send two: a confirmation link to the new address, to prove the person owns it, and an alert to the old address, so the real owner can stop a change they did not make. Examples ## Three email change notification examples to copy Each example was written by Cresca for a fictional product. Use the wording as a starting point and change the details to match yours. 1. From Acme Subject Confirm your new email address for Acme Hi Ana, You asked to change the email on your Acme account to this address. Confirm it with the button below. The link works for 1 hour. Until you confirm, your account keeps using your old address. Confirm new email Example 1 ### Confirm the new address Why it works The change does not take effect until the new address is proven, and the email says so. That stops typos from locking people out of their accounts. 2. From Acme Subject The email on your Acme account is being changed Hi Ana, Someone asked to change the email on your Acme account from this address to a••••@newmail.com on November 13 at 10:42 UTC. If this was you, no action is needed. If this wasn't you, cancel the change now and reset your password. Cancel this change Example 2 ### Alert to the old address Why it works This is the email that stops an account takeover. It shows a masked version of the new address, the time, and one button to undo the change. 3. From Acme Subject Your Acme email address was changed Hi Ana, The email on your Acme account is now this address. Use it the next time you sign in. Receipts and security alerts will be sent here from now on. Example 3 ### Change completed Why it works A short receipt closes the loop and tells the user which address to sign in with next time. Subject lines ## Subject lines for an email change notification - Confirm your new email address - The email on your \[Product\] account is being changed - Your \[Product\] email address was changed - Did you change your email address? Checklist ## What to include in an email change notification - **Notify both addresses.** The new address gets a confirmation link. The old address gets an alert with a way to cancel. - **Mask the new address.** Show only part of it in the alert, such as a••••@newmail.com. - **Include time and a way to undo.** Say when the request was made and give one button to cancel it. - **Never include the password.** Link to a reset page instead. - **Send even if the user turned off notifications.** Security emails are transactional. They should not depend on marketing preferences. Template ## An email change notification template Copy the text and replace each value in triple braces with your own. In Cresca the same names work as template variables. Subject: The email on your {{{PRODUCT\_NAME}}} account is being changed Hi {{{FIRST\_NAME}}}, Someone asked to change the email on your {{{PRODUCT\_NAME}}} account from this address to {{{MASKED\_NEW\_EMAIL}}} on {{{REQUEST\_TIME}}}. If this was you, no action is needed. If this wasn't you, cancel the change here and reset your password: {{{CANCEL\_LINK}}} ### How to send it with Cresca **Sent to one person by your app.** Design the email in Cresca's template editor, mark the parts that change as variables such as `{{{FIRST_NAME}}}`, and publish it. Your app then sends it with one request to the [transactional email API](https://www.cresca.xyz/transactional-email). See [templates and variables](https://www.cresca.xyz/docs/templates). [Start free](https://app.cresca.xyz/signup) [See pricing](https://www.cresca.xyz/pricing) FAQ ## Questions about email change notifications ### Which address should get the email change notification? Both. Send a confirmation link to the new address and an alert to the old one. The alert to the old address is what lets the real owner stop a change they did not ask for. ### Can users unsubscribe from email change notifications? They should not be able to. It is a security notice about the account, not marketing, so it is sent regardless of marketing preferences. More examples ## More email examples - [Waitlist email examples](https://www.cresca.xyz/examples/waitlist-email-examples) - [Account verification email examples](https://www.cresca.xyz/examples/account-verification-email-examples) - [Welcome email examples](https://www.cresca.xyz/examples/welcome-email-examples) - [Notification email examples](https://www.cresca.xyz/examples/notification-email-examples) - [Payment confirmation email examples](https://www.cresca.xyz/examples/payment-confirmation-email-examples) - [Survey email examples](https://www.cresca.xyz/examples/survey-email-examples) - [Product update email examples](https://www.cresca.xyz/examples/product-update-email-examples) - [Privacy policy update email examples](https://www.cresca.xyz/examples/privacy-policy-update-email-examples) Send your email change notification from your own domain Cresca sends marketing campaigns and transactional email from one account. Free for the first 30 days, no credit card required. [Start free](https://app.cresca.xyz/signup) [All email examples](https://www.cresca.xyz/examples)